Frequently asked questions
1
How to start working with MTL?(personalize your experience)
Efficiently, straightforwardly, and to the point – that’s what working with MTL looks like. As a trusted business partner, we are ready to deliver top-quality stainless steel and aluminum on time and at competitive prices, meeting your business needs. The first step to starting a partnership with MTL is reaching out to us by phone, email, or an in-person visit. Our experienced specialists will discuss and understand your needs and expectations. After that, we will conduct a detailed analysis to select the best solutions for your business. Want to learn more about how to start working with us? Contact one of our representatives.
2
What does the purchasing process look like, working with MTL?
(invoicing and deferred payment)
When starting a partnership, clients often ask us whether we issue VAT invoices and if they can receive an invoice with deferred payment terms when working with MTL. The short answer is: yes and yes!
Invoicing: We issue a VAT invoice covering the selected products and services. The invoice is sent electronically to the client within a specified time frame.
Deferred payment: The client has a set period in which they must settle the payment. The possibility of deferred payment and the time frame depends on an analysis of previous transactions, documents, and the relationship in our collaboration. This is determined on an individual basis.
3
What makes us stand out?
(why it's worth working with us)
MTL The Home of Stainless Steel is one of the largest independent importers of stainless steel products in Poland. We take on the execution of unique, complex, and demanding orders to ensure that your business gets exactly what it needs and expects.
Additionally, we offer our partners short lead times, fast transport across the entire country, and additional services such as surface protection of sheets with protective film or cutting long products. Importantly, all of this is provided at competitive, market-based prices.
Who is MTL?
01
Request for quote - What do you need and when?
Send us a quote request. Submit a request for specific stainless steel products, including delivery date, quantity of the product(s) and technical specifications. Orders can be placed by phone (contact tab), email (contact tab) or via our website (form). Contact our sales team to discuss your needs for a specific stainless steel product. We can discuss available products and help you refine your individual purchasing requirements.
02
Offer Response - Verification and Invoicing
After receiving the inquiry, we verify whether the selected products are available in our warehouse. If everything is there, we proceed to the invoicing stage. After receiving our offer, you can respond to us, confirming your willingness to cooperate. Then we will proceed to the next stages of establishing commercial terms. Our sales team is open to negotiating commercial terms. We can discuss aspects such as prices, payments, delivery times, logistics conditions, etc. Our goal is to establish favorable conditions for both parties.
03
Order fulfillment - Start of cooperation
After payment is settled, we process the customer's order. Stainless steel products are prepared for shipping or collection by the customer, according to the customer's preferences. We deliver the ordered products to the customer at the specified address or the customer collects the order in person from our warehouse. Delivery is carried out in accordance with the agreed terms. After successfully completing the above stages, you become an MTL customer and we will supply you with high-quality stainless steel according to your needs - yes, it's that simple!
04
B2B Platform - Everything in one place!
The B2B platform we have developed is an innovative tool that ensures full access to our services 24/7. Thanks to it, you can check current stock levels at any time, which allows you to plan your purchases on an ongoing basis. Additionally, the platform allows you to easily download certificates for ordered steel products, which guarantees full transparency and compliance with quality requirements. Using our B2B platform is convenient and certain. All the information you need, and most importantly, the ability to order quality products, is at your fingertips, regardless of the time of day or night!
We work with the best
We invite you to explore our information portal!
Have you ever wondered about the vast potential for growth within the world of small and medium-sized enterprises (SMEs)? If so, we have great news for you! We invite you to stay updated with the latest information about both our company and the world of entrepreneurship in this sector.
As a company operating in the SME sector, we are deeply committed to business development. We are working on innovative solutions designed to help the entrepreneurs we collaborate with achieve their goals. We aim to be a source of information that inspires you, ignites your curiosity, and supports your path to success.
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Best regards,
The MTL Team
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